Social Networking & KM

Social Networking Applications and  Knowledge Management

Main conference site: http://www.itng.info/

Important Dates

Submission Deadline	November 16, 2012
Author Notification	December 14, 2012
Advance Registration	January 11, 2013
Camera Ready	February 1, 2013

Themes

The study of social networks and social content applications originated in social and business communities. 

In recent years, social network research has advanced significantly; the development of sophisticated techniques in the areas of social network analysis and text mining has been highly influenced by the online social Web sites, email logs, phone logs and instant messaging systems, which are widely analyzed using graph theory and machine learning techniques. 

People perceive the Web increasingly as a social medium that fosters interaction among people, sharing of experiences and knowledge, group activities, community formation and evolution. 

Knowledge management has been recognized as the key process in understanding organisations and their use of resources and, ultimately, quality is a major differentiating factor when considering goods and services. Sustaining quality requires taking a strategic view that may present short to medium term challenges and knowledge management should be able to help address such challenges. For large organisations, knowledge management may be seen as an intra-organisation activity, but sustaining quality for small to medium enterprises may require inter-organisational cooperation. The different quality and knowledge management issues faced by different sectors and differently sized organisations, and how these are addressed in practice and in theory, will help to make this a very interesting conference.

With the presence and the availability of Web 2.0, deployment of Web 2.0 in the form of Enterprise 2.0 and KM 2.0 have provided a different perspective of organizational learning, knowledge sharing, information dissimination, and communication with stakeholders.

Enterprise 2.0 is defined as a system of web-based technologies that provide rapid agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise. 

KM 2.0 for the Enterprise in new world emphasizes on new ways to exchange knowledge within the enterprise which are totally integrated into daily business and work processes and are having a major impact on organizational innovation and success. 

This track is designed primarily to provide an interdisciplinary venue that will bring together practitioners and researchers from social networking application and knowledge management to promote collaborations and exchange of ideas and practices. This track intends to address important aspects with a specific focus on the emerging trends and industry needs associated with social networking analysis, text or content mining, knowledge management and practices, and orgalizational learning. The conference solicits experimental and theoretical works in these areas along with their application to real life situations.

This track also provides a platform to create new or modified knowledge practices, strengthen customer relationships and thus positively influence customer satisfaction, organizations must be flexible in configuring (combining) knowledge and knowledge structures in a way that is appropriate for delivering value to the customer. It must simultaneously develop effective strategies for updating the knowledge of its staff members necessary for underpinning the creation and delivery of appropriate knowledge services. Thus, unlearning (forgetting) becomes a critical means for organizational success. 

Increasingly questions about the future of Knowledge Management arise. The subject field is relatively diffused and scattered into diverging concepts, perspectives and disciplines. This track will explore trends about the future of Knowledge Management and will provide an international platform for the presentation, discussion and debate of diverse and professional approaches and research on recent and future developments in Knowledge Management. 

Topics

• Social Networks
• Semantic Web
• Mobile Social
• Social Media Analytics and Social Media Intelligence
• Service Science, Quality, Architecture, Management, Tools and Care Studies
• Trust, Privacy, Risk and Security in Social Contexts
• Social Networks/Media/Service System Design and Architectures
• Applications: collaborative filtering, bookmarking, tagging, and multi-agent systems, user generated contents, blogs, wikis, and discussions
• Online social identity and presence
• Online social networking
• Smart Community Services
• Social media
• Social modelling
• Social network analysis
• Social presence
• Theory and design practice
• Visualizing social interaction
• Weblog communities
• Classification and Clustering
• Data pre- and post-Processing
• Information Extraction
• Information Filtering and Recommender Systems
• Knowledge Synthesis and Visualization
• Large-scale statistical techniques
• Link and Graph Mining
• Semantic Techniques
• Temporal and Spatial data Mining
• Text Mining
• Communities of interest
• Communities of practice
• Communities for Teens and Preteens
• Communities for the elderly
• Community Aspects of Electronic Commerce
• Community-centred Design and Evaluation Methodologies
• Community Engagement
• Communityware
• Computer Mediated Communication
• Computer Supported Collaborative Learning
• Cross–cultural communities
• Infrastructure and policy for social computing
• Large scale conversations
• Marketplace communities
• Mobile communities
• Online and offline articulation
• Online political engagement
• Innovative Approaches to Knowledge Management
• Knowledge in Innovation Processes
• Knowledge Management and Business Model Innovation
• Knowledge Management for Social Change and Innovation
• Knowledge Discovery and Data Warehousing
• Knowledge Management Taxonomies
• Knowledge Relationship Discovery
• Knowledge Visualization
• Collaborative ICT in the Knowledge Society
• Emerging Web Technologies and Web 2.0 Tools
• Knowledge Management and Game Theory
• Mobile Technology
• Semantic Technologies and Ontologies
• Social Networking Software
• Wikis, Twitter, Blogs and Social Tagging Services
• Collective Intelligence
• Competitive Analysis Techniques
• Competitive Intelligence Education
• Competitive Intelligence Methodologies and Applications
• Competitive Intelligence Organisational Models
• Competitive Intelligence Tools
• Competitive Strategies
• Synergy between Knowledge Management and Competitive Intelligence
• Ethical Issues in Knowledge Economy
• Knowledge Workers
• Operating in the Knowledge Economy
• Ranking Knowledge Economies
• Communities of Practice
• Knowledge Cafés
• Knowledge Management and Collaboration
• Knowledge Networks
• Narratives, Stories and Anecdotes for Knowledge Transfer
• Adaptation of Knowledge Management in different industries
• Case studies of Knowledge Management Implementation
• Interdisciplinary Research and Collaboration
• Creating Knowledge for Decision Making
• Competitive Advantage of Knowledge Management
• Evaluation of Knowledge Management
• Intellectual Capital and Knowledge Management
• Interorganisational Knowledge Flow
• Just-in-Time Knowledge Management
• Knowledge Audits
• Knowledge Management Models
• Knowledge Management Strategy Formulation
• Organisational Learning
• Knowledge Management Concepts
• Knowledge Management Curricula
• Knowledge Management Philosophical Underpinnings
• Knowledge Management Theories

Track chair

Associate Professor Dr Tong-Ming, Lim. 

email: [e-mail]

Research interests:

• Peer-to-peer computing
• Social media computing
• Knowledge management and impact analysis

Track committee

Angela Lee Siew Hoong. 

email: [e-mail]

Associate Professor Dr Rasimah Aripin. 

email: [e-mail] 

http://sunway.edu.my/university/sites/default/files/conference_track/SNA-KM.html