School of Information Management Prof Pak Yoong vicrotia uni

Prof Pak Yoong

Professor of Info Systems
School of Information Management 
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Location: Room 510, Rutherford House 23 Lambton Quay, Pipitea Campus

Currently Teaching

INFO 101 - Foundations of Information Systems
Course Lecturer

INFO 407 - Virtual Workplace: Issues and Strategies
Course Coordinator

MMIM 512 - Strategic Information Management
Course Coordinator

Introduction

Pak teaches in the areas of virtual organisation, research methods and IS leadership. His research, teaching, and consulting experience is in the facilitation of virtual meetings, online communities of practice, online knowledge sharing, and human resource development in information technology environments. Pak uses action learning and action research methods for many of his research projects and pioneered the use of ‘grounded action learning’ method (a combination of grounded theory and action learning) in IS research. He is one of six teachers in the University to have been awarded a Victoria Teaching Excellence Award for 2010, which recognises outstanding contributions to teaching and learning in the University.

Pak's PhD students are engaged in knowledge sharing research projects such as:

• the development of an online peer consultation system for knowledge workers;
• the role of ICT in enhancing knowledge sharing among members of business clusters; and
• the role of ICT in the development of learning regions in New Zealand.

Qualifications

MSc, Auckland; DipEduBroadcasting, York; DipSocSc, Victoria; PhD, Wellington; MAIS

Current Research

Online knowledge sharing, online communities of practice, and online mentoring between older and younger workers

Administrative Responsibilities

• PBRF Coordinator (SIM)

Selected Publications

Cranefield, J., Yoong, P. & Huff, S. (2011). Beyond lurking: the invisible follower-feeder in an online community ecosystem. Proceedings of PACIS 2011 ( pp. 1-16). Brisbane: Queensland University of Technology. [Received a Best Paper Award at PACIS 2011]

Cranefield, J., Yoong, P. & Huff, S. (2011). Driving change through online brokering practices in an online community ecosystem. Proceedings of PACIS 2011 (pp. 1-13). Brisbane: Queensland University of Technology.

Toland, J. & Yoong. P. (2011). An exploration of historical methods for information systems research. Proceedings of PACIS 2011 (pp. 1-14). Brisbane: Queensland University of Technology.

Retzer, S., Yoong, P. & Hooper, V. (2010). Inter-organisational knowledge transfer in social networks: A definition of intermediate ties. Information Systems Frontier. Available online: http://www.springerlink.com/content/m00l5147j41j0617/

Thornton, K., Yoong, P. (2008). The application of online action learning to leadership development: A case study. In D. Remenyi (Ed.), 9th European Conference on Knowledge Management (pp. 861-868). Reading, Academic Publishing International.

Yoong, P., Pauleen, D., Gallupe, B. (2007). Generating data for research on emerging technologies: An action learning approach. In Ned Kock (Ed.), Action Research: An Applied View of Emerging Concepts and Methods (pp. 255-276). New York, Springer Science & Business Media.

Cranefield, J., Yoong, P. (2007). Interorganisational knowledge transfer: The role of the gatekeeper. International Journal of Knowledge and Learning, 3(1), 121-138.

Pauleen, D., Corbitt, B., & Yoong, P. (2007). Discovering and articulating what is not yet known: Using action learning and grounded theory as a knowledge management strategy. The Learning Organization, 14(3), 222-240.

Toland, J., Yoong, P. (2007). Walking backwards to go forwards: The issue of historical methods in information systems research. In David Pauleen (Ed.),Proceedings of the 4th QualIT Conference (pp. 1-12). Wellington, School of Information Management, Victoria University of Wellington.

Cash, E., Yoong, P. & Huff, S. (2004). The impact of e-commerce on the role of a IS professional. The DATABASE for Advances for Information Systems, 35(3), 50-63.

Yoong, P. & Pauleen, D. "Generating and Analysing Data for Research on Emerging Technologies: A Grounded Action Learning Approach." Information Research Journal 9, no. 4 (2004). Available online at http://informationr.net/ir/9-4/paper195.html

Pauleen, D. & Yoong, P. "Facilitating Virtual Team Relationships via Internet and Conventional Communication Channels." Journal of Internet Research: Electronic Networking Applications and Policy 11, no. 3 (2001): 190-202. (Awarded 'Most Outstanding Paper' prize for 2001).

Professor of Information Systems Sid Huff

Introduction

Information systems management and strategy

Sid's interests centre on the strategic use of information technology. This encompasses such elements as how companies deploy this technology to support, or shape, their strategic goals; how companies align the use of IT to their business objectives; how senior executives who have to manage this technology think and work; how electronic commerce is impacting business strategy in organisations of all sizes; and, how firms think about the governance of their IT activities.

Sid stepped down as Head of School in 2010 after after nine years in the role, but continues in his role as Professor in Information Systems. He was honoured with an Association for Information Systems (AIS) Fellowship in 2010, which is the premier global organisation for academics specialising in information systems, and this award recognises his outstanding contributions to the Information Systems discipline in terms of research, teaching, and service.

Qualifications

BSc, MSc, MBA, Queens; PhD, MIT

Administrative Responsibilities

• Member of the MIST (Mathematical and Information Sciences and Technology) peer review panel for the 2012 PBRF round
• Member of Victoria's IT Strategy and Oversight Committee (ITSOC)
• Member of Victoria's IT Academic Advisory Group (ITAAG)

Selected Publications

Strode, D., Huff, S., Hope, B., and Link, S., “Coordination in Co-located Agile Software Development Projects” Journal of Systems and Software, Volume 85, Issue 6, June 2012, Pages 1222-1238.

 Schroeder, A., Pauleen, D., and Huff, S., “KM Governance: The Mechanisms for Guiding and Controlling KM Programs,” Journal of Knowledge Management, vol. 16, no. 1, 2012, pp. 3-21.

Strode, D. and Huff, S., “A Taxonomy of Dependencies in Agile Software Development,” Australasian Conference on Information Systems (ACIS 2012), Geelong, Australia, December 2012.

Hoehle, H., Huff, S., and Venkatesh, V., “Validation of an instrument to measure the service-channel fit of electronic banking services,” 2012 European Conference on Information Systems (ECIS 2012), Barcelona, June 2012.

Hooper, V. A., Huff, S. L. & MacDonald, J. (2011). Tana and the handbag: Extending the model of factors influencing the final price in online auctions. In In Lee (Ed.), E-Business application for product development and competitive growth: Emerging technologies (pp. 344-360). USA: IGI Global.

Strode, D., Hope, B. Huff, S. & Link, S. (2011). Coordination effectiveness in an agile software development context. Proceedings of PACIS 2011 (pp. 1-14). Brisbane: Queensland University of Technology.

Cranefield, J., Yoong, P. & Huff, S. (2011). Beyond lurking: the invisible follower-feeder in an online community ecosystem. Proceedings of PACIS 2011 ( pp. 1-16). Brisbane: Queensland University of Technology. [Received a Best Paper Award at PACIS 2011]

Hooper, V., Huff, S. and Thirkell, P., “The Impact of the Alignment between Information Systems and Marketing on Business Performance,” The DATABASE for Advances in Information Systems, 22 pages, February 2010.

Schroeder, A., Pauleen, D., and Huff, S., “Emerging evidence on linkages between KM governance and management strategy: The case of two organizations,” International Journal of Knowledge Management Studies,” vol. 3, no. 1-2, 2009, pp. 4-21.

Scornavacca, E., Huff, S. & Marshall, S. Cellphones in the classroom: If you can’t beat them, join them. Communications of the ACM,  vol.52 no.4, April 2009, pp.142-146

Cranefield, J., Yoong, P. & Huff, S. (2008). Polycontextuality: Driving professional change in online communities of practice. International Conference on Information Systems (ICIS) 2008. Paris, France, December 2008.

Huff, S., Brown, C. (Eds). (2007). ICIS teaching cases. Special Issue of Journal of Information Technology, 22(4), 92pp.

Schroeder, A., Pauleen, D. & Huff, S. (2007). Towards a framework for understanding KM governance. International Conference on Information Systems (ICIS) 2007. Montreal Canada, December 2007. 

Neufeld, D., Fang, Y. & Huff, S. (2007). The IS identity crisis. Communications of the AIS, 9, pp. 447-464.

Richard, J., Thirkell, P. & Huff, S. (2007). The strategic value of CRM: A technology adoption perspective. Journal of Strategic Marketing, 15, pp. 421-439.

Enns, H., Huff, S. & McFarlan, D. (2007). How CIOs can effectively use influence behaviors. MIS Quarterly Executive, 6(1), pp. 29-38.

Lehmann, H., Huff, S. (2007). The information systems academic discipline in New Zealand - 2006. Communications of the Association for Information Systems, 21, 87-103.

Neufeld, D., Fang, Y., Huff, S. (2007). The IS identity crisis. Communications of the Association for Information Systems, 19 , 447-464.

Huff, S., Maher, M. & Munro, M. (2006). Attention deficit: Information technology and Boards of Directors. MIS Quarterly Executive, July.

Scornavacca, E., Barnes, S. & Huff, S. (2006). Mobile business research published in 2000-2004: Emergence, current status and future opportunities. Communications of the AIS, May.

Article:

KM Governance: the mechanisms for guiding and controlling KM programs.

Andreas Schroeder, David J. Pauleen, Sid Huff

J. Knowledge Management 01/2012; 16.

KM governance: the mechanisms for guiding and controlling KM programs  

Andreas Schroeder, David Pauleen, Sid Huff

Purpose – This paper aims to establish and sustain the KM programs organisations need to establish mechanisms to ensure their governance. KM programs require business integration, senior management involvement and decision making authority. The present research aims to investigate the KM governance mechanisms organisations use to guide and control their KM programs. The research seeks to contribute to a better understanding of the governance of KM and to support organisations in the development of their KM programs. Design/methodology/approach – The study employs multiple case research methodology to analyse the KM governance arrangements of 12 international organisations and identify patterns in their governance configurations. Findings – The analysis identifies a range of structural, process and relational mechanisms that are critical for governing an organisational KM program. Different patterns among the KM governance mechanisms are identified which lead to the development of generic KM governance typologies. Research limitations/implications – The development of the KM governance framework allows future research to systematically investigate the KM governance phenomenon. As the present study is based on a configurational analysis, future research should particularly target the performance implications of different KM governance configurations. Practical implications – The research provides insights into the diversity of KM governance mechanisms and their impact on a KM program. The KM governance framework can assist managers in reviewing their present and prospective KM programs and thereby support benchmarking or re-organisation efforts. Originality/value – Building on prior research that has focused on individual KM governance aspects, the present study adopts a comprehensive perspective integrating structural, process and relational governance mechanisms.

Journal: Journal of Knowledge Management , vol. 16, no. 1, pp. 3-21, 2012

Source: DBLP

Conference Proceeding: Towards a Framework for Understanding KM Governance.

Andreas Schroeder, David J. Pauleen, Sid Huff

Proceedings of the International Conference on Information Systems, ICIS 2007, Montreal, Quebec, Canada, December 9-12, 2007; 01/2007

Article: KM governance: investigating the case of a knowledge intensive research organisation.

Andreas Schroeder, David J. Pauleen

J. Enterprise Inf. Management. 01/2007; 20:414-431.

Article: The emergence of KM Governance in a knowledge intensive research organisation

Andreas Schroeder, Phd Student, David J Pauleen, Senior Lecturer

[show abstract]